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Shipping and Returns



Shipping Policy


All products ship from our warehouse located in Barrie, Ontario, Canada.  Shipping will occur no later than the next business day. We ship Monday - Saturday, Canadian holidays excluded.  

Orders within Canada will be shipped via regular parcel and will take approximately 3 to 10 business days to arrive.  Priority shipments will take 2 to 7 days depending on your location. 

Order to the USA will be shipped via regular parcel and will take approximately 5 to 10 business days to arrive.  Priority shipments will take 3 to 5 days depending on your location.

We cannot guarantee when an order will arrive. Please consider any shipping or transit time offered to you only as an estimate.


Shipping Rates

We offer FREE Shipping on most orders in Canada and the USA over $40.  *Items with fixed shipping costs are excluded such as systems.

Canadian Shipments
Order Under $100
Order Over $100
Canada Post Expedited (3 to 10 business days) $10.00 * FREE
Canada Post Priority (2 to 7 business days) $35.00 $20.00

United States Shipments
Order Under $100
Order Over $100
Canada Post Expedited (5 to 10 business days) $15.00 * FREE
Canada Post Priority (3 to 5 business days) $35.00 $20.00

* Free shipping excludes larger items with fixed shipping costs.



Return Policy


We guarantee that every item we sell is in full working condition.  All of our systems carry a 90-day warranty with the exception of the controller.  Games come complete with a 7-day warranty and are fully cleaned and inspected prior to shipping. 

If there is ever an issue with a product that was purchased from our store then we promise to address the concern directly with you in a timely fashion.  Upon return shipping back to us, we will ship out a replacement product or process a store credit to be used for another product that we have.  The issue with the product returned must be reported to us with-in the warranty period offered and shipped within 7-days of our initial communication.
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